Novotel Hamburg Central Station

The hotel is brand new and had been open for only 4 days when we arrived Thursday before Easter. The hotel is stylish with a nordic design, and the location is great. The staff was super nice. Especially the man who greeted us at check-in and the two young guys in the bar. You made a superb mocktail for our 13-year-old son. If you read this, you know who you are 😊

Location - close to everything you need and also quite good neighborhood even being close to the central station. Clean - room was perfectly clean. Room - cosy, modern, great bed. I recommend this place!

The hotel was very conveniently located within close proximity of the city centre and local attractions but also was good for transport connections with the metro and train station being immediately available. The hotel was clean nicely kept and the staff were friendly and welcoming. Mario was great help upon checking in and upgrading me to room with a view was greatly appreciated.

Brand new located perfectly for public transport. We mostly walked as it was so central for all we wanted to do. Not sure if it was the hotel or booking.com that made the mistake. My booking was not on the hotel reservation system though prepayment and subsequent confirmation emails were sent to me. In the end the hotel honoured my booking and payment as I showed them the emails but it was an irritant to start the holiday on.